ONLINE BOOKING SYSTEMS
Give customers a simple way to choose what they need, see availability and book online, while your business keeps control of the diary, capacity and customer information behind it.
NOT EVERY BOOKING IS AN APPOINTMENT
A hotel room, haircut, restaurant table and consultation all need different booking journeys. We build around what customers are actually reserving and how your business needs to manage it.
Let guests choose dates, accommodation and options before booking directly.
Customers choose the treatment, staff member and time that works for them.
Make reservations simple while keeping control of times, covers and availability.
Let customers or prospects find a suitable time without the diary back-and-forth.
Manage sessions where multiple people can reserve a place until capacity is reached.
Give customers a way to request or book a visit without spending the day arranging times by phone.
Sell bookable experiences around dates, start times, capacity and participant numbers.
Your booking process doesn't need to look like everybody else's if your business works differently.
AFTER THEY CLICK BOOK
Taking the booking is only half the job. The right system can handle confirmations, customer information, payments and everyday changes without your team manually managing every step.
The new booking appears in the right place with the details your business needs.
Send the useful confirmation information immediately instead of doing it manually.
Use reminders and useful pre-booking information so customers know when and where they need to be.
Where appropriate, customers can cancel or reschedule without another round of diary emails.
Collect payment, a deposit or booking fee as part of the journey when your business requires it.
YOU STAY IN CONTROL
Online booking shouldn't mean customers can book anything, anytime. You decide what can be booked, when it's available, how much time it needs and what happens when capacity is reached.
Choose the days, hours and times customers are actually allowed to book.
A 15-minute call and a two-hour treatment don't need to use the same booking rules.
Availability can depend on the right person, room, table, property or resource being free.
Holidays, breaks, private events and unavailable periods stay unavailable to customers.
For classes, events, tables or experiences, stop taking bookings when the available places are gone.
Control notice periods, future booking windows and how close to the start time a customer can book.
MORE THAN A CALENDAR
A booking doesn't have to stop at a name and a time. It can become the start of the customer journey, carrying the right information into payments, customer accounts, follow-up and the systems you use every day.
Tell Us What Happens After A Booking →FROM BOOKING TO DISPATCH
For mobile and field-service businesses, the booking is only the beginning. Turn it into a job, assign the right person or team, keep the customer updated and follow the work through to completion.
Carry the customer, address, service and booking information straight into the job.
Allocate work to the right engineer, technician, driver, cleaner, therapist or team.
Use service areas, working hours and team availability to decide what customers can book.
Send useful statuses such as assigned, on the way, arrived or complete.
Provide the address, customer details, notes and information needed to complete the work.
Record completion notes, photos or outcomes and move the customer into whatever happens next.
EASY TO BOOK. EASY TO COME BACK.
Customers are often booking from their phone, between other things, and they want to know what's available quickly. We keep the journey clear, simple and focused on getting them booked.
READY TO TAKE BOOKINGS ONLINE?
You don't need to work out the booking system yourself. Create your Gomie account and tell us what customers book, how availability works and what your team currently has to manage. We'll start from there.
Create Your Account →